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Terms & Condition

Terms and Conditions – Ayan Collections

Acceptance of Terms

By accessing and placing an order with Ayan Collections, you confirm that you are in agreement with and bound by the terms and conditions outlined below. These terms apply to the entire website and any communication between you and Ayan Collections.

Products and Orders

  • All products (watches, t-shirts, bags, etc.) displayed are subject to availability.

  • You can place an order via:

    • Our website

    • WhatsApp (after sending product image/video and confirming details)

  • A Rs. 500 advance payment is mandatory for order confirmation.

  • Orders without advance will not be processed.

Payment Methods

We accept the following:

  • Bank Transfer

  • EasyPaisa / JazzCash

  • Cash on Delivery (on selected items or with advance confirmation)

Note: COD is available only for certain areas and items. Our team will inform you during order confirmation.

Delivery & Shipping

  • Standard delivery time is 3–7 working days.

  • Delivery charges may vary depending on the location and product.

  • We are not responsible for delays caused by courier services or external events.

Refund & Return Policy

  • We accept returns/exchanges only in case of damaged or wrong items.

  • You must inform us within 24 hours of receiving the product with video proof (unboxing video).

  • Used or damaged by customer products will not be accepted for return.

  • No cash refunds — you may receive a voucher or product exchange (if eligible).

Read our full Refund & Return Policy →

Product Images & Descriptions

  • All images and videos are either from original suppliers, official platforms like TikTok/Instagram, or received from customers.

  • Actual product may slightly vary due to lighting and screen resolution.

Privacy Policy

We respect your privacy. Any personal information you share (Name, Address, WhatsApp number) is used only for order processing.
We do not share your data with third parties.

Customer Support

  • You can contact us via WhatsApp for any questions before or after ordering.

  • Support hours: 10:00 AM – 8:00 PM (Monday to Saturday)

Misuse & Cancellation

  • We reserve the right to cancel any order without prior notice in case of suspicious activity or fraud.

  • Abusive behavior with our team may result in a permanent ban from our store.

Changes to Terms

Ayan Collections reserves the right to change these terms anytime. Any changes will be updated here and take effect immediately.

Thank you for shopping with Ayan Collections – Your Fashion, Your Style!

If you have any questions, feel free to contact us on WhatsApp.
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